Ordering

Please Email or Call Us at 781-866-1488 for an Estimated Shipping Quote!


You may purchase a fixture via email or over the telephone. See our Crating Page for crating information. Unless a fixture will be picked up by the customer or the customer's proxy, it will need to be crated. In order to offset rising handling costs, a handling fee of $20.00 is added to the shipping charges for all of our sinks and bathtubs.


Pay Pal and Accepted Credit Cards

Payments are processed through Pay Pal and are made to CTK Industries. We accept Mastercard, Visa, American Express, and Discover cards. You may also pay by check or cash. All checks should be made payable to CTK Industries. If you plan to pay by check, please call and place your order. Once your check is received and clears we will transport your item to the refinisher or crater.

If you are ordering a fixture and will not be picking it up, it will have to be crated for shipping. We will not know the exact shipping charges until the fixture has been crated, measured and weighed. When we determine the exact shipping cost we will email and telephone you prior to adding the cost to your final bill.


All Sales Are Final

All of our fixtures are reclaimed. Most are 50-100 years old. Consequently, they show expected wear and tear and many pieces will require refinishing before being installed in your home. Please understand that many items we describe as in excellent condition probably have a ding or two and perhaps some dullness and minor staining. Vintage fixtures in perfect condition are rarely found.

Our product descriptions are accurate and thorough. We gladly accept phone inquiries and will send as many pictures as you'd like for closer inspection of a fixture prior to any purchase. We place great importance on the customer knowing exactly what he or she is purchasing before completing any sale.

Since our customers know the condition of their items before purchasing, all sales are final.


Damage During Shipping

If your purchased fixture arrives and appears to have been damaged during shipping, let us know immediately and we will contact the shipper and do all we can to rectify the problem.

Our customers’ satisfaction is most important to us and we endeavor to make shopping at This Old Tub And Sink hassle free.


Very Important: See our Shipping page for information regarding the steps you should take to inspect your item before signing for it.

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